Responsible Gaming

Last updated: 11 January 2026

This Responsible Gaming page applies to coolyourjets.co.za and is provided in partnership with the Lemon brand. Our aim is simple: gambling should stay a form of entertainment. We encourage you to keep control of your time and budget, and to make sure gaming never harms your finances, wellbeing, work, studies, or relationships.

1. Lemon’s commitment to responsible gaming

Lemon and coolyourjets.co.za support a safer, fairer gaming experience for adults. We focus on informed choices, transparency, and preventing risky behaviour. Responsible gaming means playing by choice, not by pressure, and keeping your play within limits you can comfortably afford.

2. Play for fun, not as an income plan

Sports betting and casino games are unpredictable. They are not a reliable way to make money, and no outcome can be guaranteed. A strong starting point is deciding what “fun money” looks like for you and sticking to it.

Set a spending amount that won’t affect rent, food, transport, or bills.
Treat your stake as entertainment spend, not an investment.
Avoid chasing losses by increasing bets to “win it back”.
Don’t play if you’re upset, stressed, exhausted, or under the influence of alcohol or substances.

3. Limits, breaks, and self-control tools

Healthy play is planned play. If you want to stay in control, set personal boundaries before you start. Helpful options include deposit or spend limits, session time limits, taking a voluntary break (time-out), or self-excluding for a longer period.

These steps reduce impulsive decisions and make it easier to keep gaming balanced and enjoyable.

4. Signs gaming may be becoming a problem

Risky gaming often builds slowly. Pay attention if gambling starts affecting your daily life, your mood, or your money. Common warning signs include:

Betting more than planned or needing bigger stakes to feel the same excitement.
Spending longer playing than you intended.
Hiding gambling activity or spending from family or friends.
Feeling anxious, irritated, or restless when you can’t play.
Borrowing money, using credit, or skipping essentials to gamble.

If any of this feels familiar, take a break and consider speaking to someone you trust or a professional support service.

5. Protecting minors (18+ only)

Gambling on coolyourjets.co.za is strictly for adults aged 18+. Protecting minors is a priority for Lemon and our platform. If you share devices at home, consider using strong passwords, enabling device-level parental controls, and keeping payment methods secured. Talk to young people about gambling risks in a way that matches their age and understanding.

6. Getting support in South Africa

If you feel like you’re losing control, you do not need to handle it alone. Support can include talking to a trusted friend or family member, a counsellor, or a specialist service. Reaching out early can prevent bigger financial and emotional harm.

In South Africa, you can contact the South African Responsible Gambling Foundation (SARGF) for confidential help and guidance. If you ever feel at risk of self-harm or in immediate danger, contact local emergency services right away.

7. Contact and further information

If you have questions about responsible gaming or want help finding the right support options, please contact us:

Support email: [email protected]

Website: coolyourjets.co.za

Lemon and coolyourjets.co.za encourage you to keep gaming enjoyable, balanced, and under your control.