Privacy Policy

Effective date: 11 January 2026

This Privacy Policy explains how coolyourjets.co.za, in connection with the Lemon brand (“we”, “us”, “our”), collects, uses, and protects personal information. By continuing to use this website, you acknowledge that you have read and understood this policy and agree to the processing of your information as described below.

1. Personal information we collect

The type of personal information we process depends on how you interact with coolyourjets.co.za. Information may be provided directly by you or collected automatically through technical means.

Contact details submitted via forms, such as an email address.
Information about your preferences related to content or services associated with the Lemon brand.
Technical data such as IP address, device type, browser, operating system, and data collected through cookies or similar technologies.

2. Purposes of processing

We process personal information only for lawful and clearly defined purposes, primarily to operate and improve the website.

Ensuring the proper operation and technical management of the website.
Improving user experience and optimising content.
Responding to enquiries and support requests.
Analysing website usage and traffic for statistical purposes.
Meeting legal and regulatory obligations under applicable South African law.

3. Sharing information with third parties

We do not sell or trade personal information for commercial purposes. Personal information may only be shared with third parties where technically necessary or where required by law.

Such parties may include IT service providers, hosting companies, analytics providers, or public authorities, all of whom are required to handle information confidentially and lawfully.

4. Cookies and similar technologies

Coolyourjets.co.za may use cookies and similar technologies to ensure proper website functionality, analyse traffic, and tailor content to user needs.

You can manage or disable cookies through your browser settings. Please note that restricting cookies may affect certain features or performance of the website.

5. Data security

We apply reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, or alteration.

While we take security seriously, no online system can be guaranteed to be completely secure.

6. Data retention

Personal information is retained only for as long as necessary to fulfil the purposes for which it was collected or as required by applicable laws. Once no longer needed, data is securely deleted or anonymised.

7. Your rights

As a data subject, you have rights regarding the processing of your personal information, which you may exercise at any time, subject to legal requirements.

The right to access your personal information.
The right to request correction of inaccurate or incomplete information.
The right to request deletion of personal information where legally applicable.
The right to restrict certain processing activities.
The right to object to processing based on legitimate interests.
The right to withdraw consent where processing is based on consent.

8. Links to external websites

Coolyourjets.co.za may contain links to third-party websites or partner platforms. We do not control these websites and are not responsible for their content or privacy practices.

We recommend reviewing the privacy policies of any external sites you choose to visit.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time due to legal, technical, or operational changes. The most recent version will always be published on this page together with the effective date.

10. Contact details

If you have questions about this Privacy Policy or wish to exercise your rights regarding personal information, you can contact us using the details below:

Email: [email protected]

Website: coolyourjets.co.za

Lemon and coolyourjets.co.za are committed to handling personal information responsibly and in line with applicable data protection laws.